At JerseyChest, we ensure you get the best World Cup Gear. If you are not satisfied, our 15-point refund policy is here to help.
1. 30-Day Limit: You have 30 days from delivery to request a return.
2. Condition Requirement: Kits must be unworn, unwashed, and in original packaging.
3. Customization Exclusion: Jerseys with custom names/numbers cannot be returned unless defective.
4. Proof of Purchase: A receipt or order number is required for all refund requests.
5. Sizing Issues: We offer exchanges for sizing; please check our guides on the home page.
6. Defective Items: If you receive a damaged Argentina kit, we provide a full replacement.
7. Shipping Costs: Return shipping is paid by the customer unless the error is ours.
8. Inspection Period: Returns are inspected within 3 business days of arrival.
9. Partial Refunds: Items not in original condition may receive a partial refund at our discretion.
10. Refund Approval: Once approved, credit is sent to the original payment method.
11. Processing Time: Banks may take 5-10 days to post the refund to your statement.
12. Sale Items: Only regular priced items may be refunded; sale items are final.
13. Cancellation Window: Orders can only be cancelled within 12 hours of placement.
14. Missing Parcels: If tracking shows "Delivered" but you have not received it, we will help investigate.
15. Global Returns: Returns must be sent to the specific regional warehouse provided in your instructions.
Start a return: footballjerseyhub@hotmail.com
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